Terms of Service
The terms and conditions governing our services
Last updated: 13 June 2025
These Terms of Service ("Terms") govern your use of CloudBrew's website and services. By accessing our website or engaging our services, you agree to be bound by these Terms.
1. Services
CloudBrew provides custom software development services, including but not limited to:
- Custom software development
- Cloud solutions and infrastructure
- System integration services
- Technical consulting
- Ongoing support and maintenance
2. Service Agreement
Specific terms for each project will be outlined in a separate service agreement or statement of work. In the event of any conflict between these Terms and a specific service agreement, the service agreement shall take precedence.
3. Payment Terms
- Payment terms will be specified in individual project agreements
- All fees are exclusive of applicable taxes unless otherwise stated
- Late payments may incur additional charges as specified in project agreements
- We reserve the right to suspend services for overdue payments
4. Intellectual Property
Client-Owned Work
Upon full payment, clients will own the custom software developed specifically for them, subject to any third-party components or open-source licenses.
CloudBrew Property
CloudBrew retains ownership of our general methodologies, know-how, and any pre-existing intellectual property used in delivering services.
Third-Party Components
Some solutions may incorporate third-party software or open-source components, which remain subject to their respective licenses.
5. Confidentiality
We respect the confidentiality of your business information and will not disclose confidential information to third parties without your consent, except as required by law or as necessary to provide our services.
6. Warranties and Disclaimers
We warrant that our services will be performed with reasonable skill and care. However:
- Software is provided "as is" without warranty of any kind
- We do not guarantee that software will be error-free or uninterrupted
- We disclaim all implied warranties to the fullest extent permitted by law
7. Limitation of Liability
To the fullest extent permitted by law, CloudBrew's total liability for any claims arising from our services shall not exceed the total amount paid by the client for the specific services giving rise to the claim. We shall not be liable for any indirect, incidental, or consequential damages.
8. Support and Maintenance
Support and maintenance services, if provided, will be governed by separate agreements. We are not obligated to provide ongoing support unless specifically agreed upon in writing.
9. Termination
Either party may terminate a service agreement with appropriate notice as specified in the agreement. Upon termination:
- Payment for completed work remains due
- We will provide deliverables for paid work
- Confidentiality obligations continue
10. Force Majeure
Neither party shall be liable for any failure to perform due to circumstances beyond their reasonable control, including but not limited to acts of God, government actions, or other unforeseeable events.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the English courts.
12. Changes to Terms
We may update these Terms from time to time. Continued use of our services after changes constitutes acceptance of the new Terms.
13. Contact Information
If you have any questions about these Terms, please contact us:
- Email: [email protected]
- Website: cloudbrew.co.uk